Privacy Policy

1. Who We Are

AutoAxis Corp (“AutoAxis,” “we,” “us,” or “our”) is a vehicle dealership located at 111 Parkway Drive South, Hauppauge, NY 11788. This Privacy Policy explains how we collect, use, share, and protect information you provide when you use our website at autoaxisny.com or submit an inquiry through our forms.

If you have questions about this policy, contact us at info@autoaxisny.com or (631) 629-5356.

2. Information We Collect

We collect information you voluntarily provide through our website forms, including:

• Contact information — name, email address, phone number
• Vehicle inquiry details — the vehicle you are interested in, preferred contact time, message
• Trade-in information — year, make, model, mileage, and condition of your current vehicle
• Financing information — employment status (we do not collect income or Social Security numbers through this website)

We also automatically collect limited technical data when you visit our site, including your IP address, browser type, pages visited, and time of visit. This is used for site analytics only.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry about a vehicle, trade-in, or financing
• Contact you by phone, text, or email regarding your request
• Send you a confirmation email acknowledging receipt of your inquiry
• Improve our website and customer experience

We do not sell your personal information to third parties. We do not use your information for automated profiling or algorithmic decision-making.

4. Phone & Text Message Consent (TCPA)

If you provide your phone number and check the consent box on our forms, you authorize AutoAxis Corp to contact you at that number using automated calling systems or pre-recorded messages. This consent is entirely optional and is not a condition of purchase or receiving a response to your inquiry.

To opt out of text messages at any time, reply STOP to any text message we send you. You can also call us at (631) 629-5356 or email us at info@autoaxisny.com to be removed from our contact list. We will honor all opt-out requests promptly.

We maintain an internal Do Not Contact list. Once you opt out, we will not send you further SMS messages.

5. Credit Report Authorization (FCRA)

If you submit a financing inquiry and check the credit authorization box, you authorize AutoAxis Corp to obtain your credit report from a consumer reporting agency for the purpose of evaluating financing options. This authorization is separate from your general inquiry and is never assumed.

We comply with the Fair Credit Reporting Act (FCRA). You have the right to know if information in your credit report has been used against you, to dispute inaccurate information, and to access your credit file.

6. Third-Party Service Providers

We share your data with the following service providers who help us operate our website and business:

• Supabase — secure database hosting for your inquiry information (supabase.com)
• Resend — email delivery for lead confirmations and dealer alerts (resend.com)
• Vercel — website hosting and infrastructure (vercel.com)
• Mux — video hosting for vehicle walkaround videos (mux.com)
• Google Analytics — anonymous website traffic analytics (if enabled) (google.com/analytics)
• Meta Pixel — advertising measurement (if enabled) (facebook.com)
• Twilio — SMS delivery for text message follow-ups (twilio.com)

All providers are contractually required to handle your data securely and only for the purposes we specify. We do not authorize them to use your data for their own marketing purposes.

7. Data Retention

We retain your information for the following periods:

• General inquiries and contact forms — 2 years from last contact
• Trade-in submissions — 1 year
• Financing inquiries — 6 years (required by applicable financial regulations)
• Opt-out records — retained indefinitely to ensure we honor your request

After the retention period, your data is permanently deleted from our systems.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information, including encrypted data transmission (HTTPS), access controls limiting who can view lead data, and secure cloud infrastructure hosted by Supabase and Vercel. We comply with the FTC Safeguards Rule and the New York SHIELD Act.

In the event of a data breach that affects your personal information, we will notify you within 30 days as required by New York law.

9. Cookies & Analytics

Our website may use cookies and similar tracking technologies for analytics and advertising measurement (Google Analytics, Meta Pixel). These tools collect anonymous data about how visitors use our site.

You can control cookie preferences through your browser settings. Declining cookies will not prevent you from using any part of our website.

10. Email Communications (CAN-SPAM)

Any promotional emails we send include our physical business address (111 Parkway Drive South, Hauppauge, NY 11788) and a clear way to unsubscribe. To stop receiving marketing emails, click the unsubscribe link in any email or contact us directly. Transactional emails (inquiry confirmations) are not subject to this opt-out.

11. Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate information
• Deletion — request that we delete your information (subject to legal retention requirements)
• Opt out — stop receiving SMS messages (reply STOP) or marketing emails (click unsubscribe)

To exercise any of these rights, email us at info@autoaxisny.com with “Privacy Request” in the subject line. We will respond within 45 days.

12. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect any changes. Continued use of our website after an update constitutes acceptance of the revised policy.

14. Contact Us

For any privacy-related questions or requests: